Privacy policy.

Runtiva is a fast-growing fantasy gaming platform that introduces unique features to the arena. With a wide range of contests and winning opportunities, we ensure you get the best experience. If you want to participate in contests or utilise any of our features, you need to be bound by the terms of this privacy policy.

Your safety is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our fantasy gaming platform. By using Runtiva, you agree to the terms described herein.

1. Information We Collect

We collect information to provide and improve our services, personalise your experience, and comply with legal requirements. The types of information we collect include:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Government-issued identification details (for identity verification and compliance purposes)

B. Account Information

  • Username and password

  • Profile picture (if provided)

  • Transaction history

C. Device and Usage Information

  • IP address

  • Device type and operating system

  • Browser type

  • Usage data, such as pages visited, time spent on the Platform, and interactions

D. Payment Information

  • Bank account details, UPI IDs, or other payment-related information for deposits and withdrawals

  • Transaction details from third-party payment processors

E. Location Data

  • Approximate location derived from your IP address

2. How We Use Your Information

We use your information to:

  • Provide access to the Platform and its features

  • Process transactions, such as deposits, withdrawals, and contest entries

  • Ensure compliance with legal and regulatory requirements

  • Enhance the user experience by personalising content and recommendations

  • Communicate with you regarding updates, promotions, and support

  • Detect and prevent fraudulent or unauthorised activities

3. How We Share Your Information

We may share your information with third parties only in the following circumstances:

A. Service Providers

We engage trusted third-party service providers for payment processing, identity verification, and customer support. These providers are obligated to maintain the confidentiality of your information.

B. Legal Compliance

We may disclose your information to law enforcement agencies, government authorities, or other entities when required to comply with legal obligations or to protect our rights.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any changes affecting your data.

4. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. When data is no longer needed, we securely delete or anonymise it.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data

  • Secure storage of user information

  • Regular security audits and updates

While we strive to safeguard your information, no system can guarantee absolute security. Please use strong passwords and maintain the confidentiality of your account credentials.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access and Correction: Request access to your data or correct inaccurate information.

  • Data Portability: Obtain a copy of your data in a portable format.

  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.

  • Restriction: Request the restriction of processing your data under certain circumstances.

To exercise these rights, contact us at [email].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyse usage patterns

  • Deliver personalised content and advertisements

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Platform.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for these external sites' privacy practices or content. Please review their specific policies before interacting with them.

9. Children’s Privacy

Runtiva is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. We will promptly delete any such data if we become aware of it.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

Runtiva Support Team
Email: contact@runtiva.com